MOTOROLA

Kids – We intend the Motorola web site to be used by adults. Before sending any information about yourself over the Internet, be sure to ask your parents for permission. Motorola encourages parents to take an active role in their children's use of the Internet. No information should be submitted to, or posted by visitors under 16 years of age without the consent of their parent or guardian.

Motorola Limited ("Motorola") is firmly committed to protecting your privacy online

It is our goal at Motorola to develop an on-line environment that is easy to use and respectful of the rights and expectations of our customers and other Motorola web site visitors. This privacy statement describes how Motorola collects, uses and safeguards information you provide when using our web site; in accordance with the relevant data protection legislation for the country in which such data is being processed.

Need for personal information

Personally identifiable information is not required to obtain access to any part of our public sites, but if you choose to withhold such information where it is expressly required, we may not be able to, where applicable:

• give you access to certain
• sections of the site;
• process an order you have placed;
• register a Motorola product or your interest in Motorola products, services or Motorola special offers
• send you information you may have requested; or
• contact you.

Information gathered

We collect two types of information from you:

• information you submit to us and
• information our site gathers automatically.

Information you submit

We ask you to fill in and submit information by completing a registration form if you:-

• use our Shopping Basket to purchase products through our site
• Register a Motorola product
• register your interest in Motorola products, services or Motorola special offers; or
• use the contact us section of our site.
• Enter an online competition or promotion

Our registration form requires some basic information including contact information (name, address, and phone number), and payment information (if applicable) needed to process your order, register or enable us to contact you. There are also some non-required fields on our registration form that you may use to provide more data about yourself to help us serve you better.

If you have asked us to send you information about Motorola products, services or Motorola special offers you may decline to receive this information at any time by contacting us either by e-mail or as shown below.

Information our site gathers automatically

Usage tracking

We welcome everyone to search and use our site without charge to view products available to purchase. As you browse our web site we log your IP address (the Internet address of your computer not the e-mail address) and other standard tracking data to evaluate which parts of our site you visit and how long you stay there. This information is aggregated with tracking data from all site visitors to measure number of visits, average time spent on a Motorola web site, pages viewed, etc.

We use aggregated information to help us evaluate products and services, including new ones we make available on our web site and to measure the use of our sites and generally improve the content. Site use tracking data is never associated with individually identifiable information that would reveal anything personal about you.

Cookies

Like many other commercial web sites, Motorola may use standard technology known as 'cookies' to collect information about how you use the site and to ensure that visits go smoothly, especially if you are using our Shopping Cart to place an order.

Our cookies neither reveal nor contain any identifying or personal data. Cookies can't read any information on your computer or interact with other cookies on your hard drive.

If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings.

NOTE: Disabling cookie support will prevent this site from functioning properly and you may not be able to utilise fully all of its features and information.

Click through URLs

In some of our customer email communications, we use a device called a "click-through URL." When you click on one of these URLs, you pass through our system before arriving at the web site that is your true destination. Motorola uses click-throughs to determine the level of interest in particular topics and to measure the effectiveness of our communications. We do not share this data with anyone and we make no attempt to match click-throughs to particular email addresses.

Use of information

We use personally identifiable information to:

• process an order where online ordering is available;
• register a Motorola product or your interest in Motorola products, services or Motorola special offers;
• process any entry registration details in relation to an online competition or promotion;
• improve our ability to serve you when you make an inquiry or request;
• contact you where you have asked us to do so; and
• market our products or services.

When you use our Shopping Basket to purchase products through our site where this is available we use your registration information to process your order(s) and to send you email about your orders. If you submit credit card information, we use and retain that information to collect payment for your orders as required by law. When purchasing Motorola products on this website your credit card details are protected by SSL encryption technologies. If you wish to make a purchase without disclosing your credit card details in an on-line environment please contact our call centre on 08000 151 151 where you can always contact a sales representative to purchase Motorola products

The information you provide or we obtain from you via the Motorola web site will be held and retained primarily by Motorola Limited, but may also be shared with Motorola’s vendors and other third-parties providing services on this site. We will show the information you provide to such of our employees as need to see it and, because Motorola operates globally, we may send it to our other companies within the Motorola group of companies (please also refer to the Paragraph headed "Information storing and hosting" below).

If you provide us with your email or other contact details we may use it to send you updates on the latest Motorola products, services or Motorola special offers. If you do not want us to contact you, you may decline to receive this information and Motorola will respect your wishes. If you do not decline to receive this information we may use information that you have given us to inform you about new Motorola products, services or Motorola special offers that may be of interest to you.

Whatever you choose, you may, at any time, request to discontinue receiving information about Motorola products, services or Motorola special offers from us by simply replying to the email and informing us of your preferences. Motorola’s email offers typically tell you how to decline further email offers.

Information Storing and Hosting

As Motorola is a global company it makes use of shared computer systems. Some of the personal information you provide via this site is collected and stored on a computer server owned by Motorola Inc and located at Illinois, United States. Motorola Inc collects and stores such information on behalf of [Motorola Limited], however, the information provided to Motorola Limited via this site is controlled exclusively by Motorola Limited. Such information is kept separate from any other data and shall not be accessed or used other than in accordance with this privacy statement.

You should be aware that Motorola Inc. is a US company, subject to US laws, and that for purposes of compliance with the EU Privacy Directive, the US has not been deemed to provide adequate protection over personal data.

Information sharing

In addition to the uses described above, Motorola shares some of your information with third parties that may be involved in processing your order(s) or to carry out services, promotions and competitions. For example, when you place an order through our site, we pass the order information to Motorola's fulfillment partners to process and deliver your order. Only the data needed to fulfil and ship your order is released. We may also provide individually identifiable information to third parties in any case where it is required by law.

It is Motorola policy not to disclose any individually identifiable information about site users to third parties without specific permission to do so. We do not sell users' names or email addresses to other companies to use to send unsolicited advertisements or mail.

Any third party display advertisements shown on our site may collect user information if you click or follow their instructions. We do not control any data collected voluntarily or involuntarily through these advertisements. You should investigate the privacy policies of any advertised site if you have concerns about its collection and use of user information.

Delete/deactivate/update option

Currently, it is not possible for Motorola web site users to permanently delete, deactivate or update their individually identifiable registration information from the database but we will do this for you upon request.

If would like to permanently delete or deactivate individually identifiable registration information from our database, or have your name removed from our mailing list, please call us:

Telephone number: 0870 9010 555

Security and encryption

Motorola protects customer data we collect by storing it on password and firewall protected servers using encryption technologies to protect against unauthorised access. Data transmitted when using this website is sent using SSL (secure socket layer) encryption technologies.

While Motorola uses reasonable endeavours to provide a secure contracting environment it cannot guarantee the absolute security of information and you agree to assume the security risk for the information you provide when purchasing or registering products on this site.

We urge you to take every precaution to protect your personal data while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.

Links

This site contains links to other web sites. Motorola has no control over the content of third party sites and is not responsible for any information contained on those sites, nor is Motorola responsible for the privacy policies of those sites and the information they may gather expressly or automatically.

Privacy Statement and Terms of Use

This Privacy Statement co-exists with our Terms of Use and Terms of Purchase (where you purchase products from a Motorola website, as compared to a Motorola third party partner website) and together these govern the general practices of this site. We encourage all of our users to familiarise themselves with this statement and our site Terms.

Updating the privacy policy

Motorola may update this Privacy Statement from time to time. If you have any comments or questions regarding this Privacy Statement or site Terms, please contact us using the e-mail address or telephone number shown above.

Acceptance of these terms

By using this site, you signify your assent to Motorola's Privacy Statement. If you do not agree with Motorola's Privacy Statement, please do not use our site. We reserve the right, at our discretion, to change, add or remove portions of this Privacy Statement at any time. Please check this page periodically for changes. Your continued use of the Motorola site following the posting of changes to this Statement means you accept the changes we make.

This site is operated for and on behalf of Motorola Limited whose registered office address is Jays Close Viables Industrial Estate, Basingstoke, Hampshire RG21 4PD; operating through its Personal Communications Sector, Midpoint, Alencon Link, Basingstoke, Hampshire RG21 7PL